Type here to search

How long does it take to receive my reward claim?

You should be receiving your reward within 10 working days - EXCLUDING Sat, Sun, and Public Holidays


When your reward is processed and ready, you’ll receive another notification via email and/or SMS from our reward partner with your reward details, so be sure to check your inbox/spam/junk folders.


How to calculate 10 working days:



Please note that rewards redeemed cannot be cancelled or changed.


Milieu Surveys assumes no responsibility for any redemption that is misdirected to another person's account as a result of user's error.


If you did not receive your reward confirmation after 10 working days from date of reward redemption, please Contact Us with the following details:


1. Reward reference number

2. Type of reward

3. Reward redemption date

4. Mobile number


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.